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Utilize este identificador para referenciar este registo: http://hdl.handle.net/10314/2549

Título: The Balanced Scorecard: The Evolution of the Concept and Its Effects on Change in Organizational Management
Autores: Saraiva, Helena
Palavras Chave: Balanced Scorecard
Change management
Data: 2011
Editora: EBS Review
Resumo: This paper presents a history of the Balanced Scorecard concept from its earliest appearance to the present day, showing that its evolution is closely related to the fact that the concept has always had a practical application. This article’s aim is to establish a relationship between its applications as an instrument and the evolution of the Balanced Scorecard concept; it also seeks to demonstrate that this concept has induced changes in the way that organizational management at the global level has evolved in recent years due to its innovation and wide spread use around the world. These objectives are pursued through a review of literature and texts published by the authors of the concept and other relevant contributors.
URI: http://hdl.handle.net/10314/2549
ISSN: 1406-0264
Aparece nas Colecções:Artigos em Revista Internacional (ESTG)

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