DSpace DSpace

Biblioteca Digital do IPG >
Escola Superior de Tecnologia e Gestão (ESTG) >
Artigos em Revista Internacional (ESTG) >

Utilize este identificador para referenciar este registo: http://hdl.handle.net/10314/7943

Título: FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity
Autores: Russo, Nelson
Mamede, Henrique
Reis, Leonilde
Silveira, Clara
Palavras Chave: Business continuity
Disaster recovery
Framework
Maturity level
Data: 2-Sep-2022
Editora: Cell Press
Resumo: Business Continuity Management (BCM) encompasses effective planning to respond to business interruptions and relaunch business in the short term. This study follows the Design Science Research methodology and proposes a framework to systematise Business Continuity Management and streamline the Business Continuity Plan (BCP) design and implementation. The framework defines metrics providing strategical guidance and assessment of the Business Continuity Management initiatives. The framework provides a Business Continuity Management Model, an Implementation Guide, a Self-Assessment System, and a Measurement System. The model was developed based on a systematic literature review and guidelines from Business Continuity Management frameworks and standards. In the first iteration, we demonstrated and evaluated the framework through a Focus Group with experts in Business Continuity Management. In the second iteration, it was used and evaluated by professionals with responsibilities in Business Continuity Plan implementation, representing various business sectors. As a result, the framework is useful and complete, effective and enhances governance and is scalable and adaptable to organisations. This study concludes that the framework adds value to Business Continuity Management monitoring, gaps identification, and practitioner’s guidance on what needs to be planned, done, checked and acted to manage continuity.
URI: http://hdl.handle.net/10314/7943
Aparece nas Colecções:Artigos em Revista Internacional (ESTG)

Ficheiros deste Registo:

Ficheiro Descrição TamanhoFormato
2022 Heliyon.pdf3341KbAdobe PDFVer/Abrir
Sugerir este item a um colega