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http://hdl.handle.net/10314/7943
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Título: | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
Autores: | Russo, Nelson Mamede, Henrique Reis, Leonilde Silveira, Clara |
Palavras Chave: | Business continuity Disaster recovery Framework Maturity level |
Data: | 2-Sep-2022 |
Editora: | Cell Press |
Resumo: | Business Continuity Management (BCM) encompasses effective planning to respond to business interruptions and
relaunch business in the short term. This study follows the Design Science Research methodology and proposes a
framework to systematise Business Continuity Management and streamline the Business Continuity Plan (BCP)
design and implementation. The framework defines metrics providing strategical guidance and assessment of the
Business Continuity Management initiatives. The framework provides a Business Continuity Management Model,
an Implementation Guide, a Self-Assessment System, and a Measurement System. The model was developed based
on a systematic literature review and guidelines from Business Continuity Management frameworks and standards.
In the first iteration, we demonstrated and evaluated the framework through a Focus Group with experts in
Business Continuity Management. In the second iteration, it was used and evaluated by professionals with responsibilities
in Business Continuity Plan implementation, representing various business sectors. As a result, the
framework is useful and complete, effective and enhances governance and is scalable and adaptable to organisations.
This study concludes that the framework adds value to Business Continuity Management monitoring, gaps
identification, and practitioner’s guidance on what needs to be planned, done, checked and acted to manage
continuity. |
URI: | http://hdl.handle.net/10314/7943 |
Aparece nas Colecções: | Artigos em Revista Internacional (ESTG)
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Ficheiros deste Registo:
Ficheiro |
Descrição |
Tamanho | Formato |
2022 Heliyon.pdf | | 3341Kb | Adobe PDF | Ver/Abrir | |
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